Frequently Asked Questions
Everything you need to know about SPF and your orders.
When will my order ship?
Orders typically process within 1-2 business days. Once shipped, standard delivery takes 3-7 business days depending on your location.
What is your return policy?
We want you to love your SPF. If you are not completely satisfied, we accept returns on most products within 30 days of purchase.
Are Supergoop! products reef-friendly?
Yes! We are committed to protecting our oceans. All of our formulas are reef-friendly and free from oxybenzone and octinoxate.
Do you ship internationally?
Currently, we ship to the United States and select international territories. Please check our shipping page for the full list of available countries.
How do I know which SPF is right for my skin type?
We offer a variety of formulas including oil-free, hydrating, and mineral options. You can take our SPF Quiz on the homepage to find your perfect match.
Are your products cruelty-free?
Absolutely. Supergoop! is a cruelty-free brand; we never test our products or ingredients on animals.